FAQs and Store policies

Shipping

All shipping is through Australia post with tracking sent via email after dispatch.

Packages are sent within 3 business days from purchase. 

Australia wide shipping

LIGHT - standard shipping 0-.999grams $9.50

MEDIUM - standard shipping 1kg-1.499kgs $11.50

HEAVY - standard shipping 1.5kgs - up $16.50

  

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

No refunds for change of mind.

 

Appointment cancellation 

If for any reason you are unable to attend your appointment a minimum of 24hrs notice to bronwyn.d@outlook.com is required to reschedule your session to a later date. No refunds are given for appointment bookings.